FREE TRANSFERS

Free airport transportation is a shared service which applies to stays of 4 (four) nights or more and is only applicable to and from Cancun International Airport only. Guests are fully responsible for providing their assigned flight itineraries no later than 48 hours prior to arrival by visiting https://transfers.palaceresorts.com/, alternatively, an email can be sent to transferswebdirect@palaceresorts.com with the details of your reservation. Same-day requests are unable to be granted or permitted. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. Promotion applies exclusively to bookings made on our websites: moonpalace.com, thegrand.moonpalace.com and palaceresorts.com. Not redeemable for cash. This promotion is not transferable to guests in other rooms. Promotion is combinable with other existing promotions (minimum length of stay required, term and conditions apply). Further terms and conditions may apply.